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Is Veltrixa compatible with Online Store 2.0?

Yes. Veltrixa is built for Shopify Online Store 2.0 with JSON templates, app blocks, and flexible section groups throughout every template.

Do I need to know code to customize it?

No. Colors, fonts, header, footer, homepage sections, and product cards can all be customized from the Shopify theme editor without editing code.

How do I install the theme?

After purchase you receive the theme zip file. In Shopify admin go to Online Store → Themes → Add theme → Upload zip. Then customize and publish.

Will it work with my existing Shopify apps?

Veltrixa follows Shopify best practices and supports popular review, upsell, subscription, and marketing apps through app embeds and theme app extensions.

What is included in each plan?

Starter includes full theme files and documentation. Professional adds demo content import, priority support, and lifetime updates. Agency adds multi-store and white-label rights. See pricing on the homepage.

Do you offer support after purchase?

Yes. Use live chat or open a support ticket on our support page. We help with installation, setup, and theme-related questions.

Are updates included?

Professional and Agency plans include free lifetime updates. Starter includes six months of updates. See our Theme License.

What is your refund policy?

Refunds may be available within 14 days if the theme has not been published live or if we cannot resolve a critical installation defect. Full details on our Refund Policy page.

Can I use Veltrixa on multiple stores?

Starter and Professional licenses cover one live store. The Agency plan includes multi-store usage. See the Theme License.

Still have questions?

Chat with us or open a support ticket.

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