For product support, purchase inquiries, privacy requests, or partnership questions, the fastest way to reach us is live chat or a support ticket on this website.
Live chat & tickets
Use the chat widget on any page of this site. You can chat in real time or submit a ticket with screenshots and your Shopify store URL.
Chat or open a ticketSupport hours
Monday – Friday, 9:00 AM to 6:00 PM IST
What to include
- Your Shopify store URL (myshopify.com)
- Purchase reference or plan name (if applicable)
- Screenshots of the issue
- Steps to reproduce the problem
You can also visit our dedicated Support page for common troubleshooting tips.
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